If you reading this is because you lost your mobile phone, or it was stolen, or just you lost access to your two-factor authentication application.
We will walk you through the steps you need to follow, in order for us to disable this functionality in your account.
We recommend that you re-enable it as soon as possible to avoid exposing your account to any security breach.
1 - Take a #Selfie like these
2 - Send it to firstname.lastname@example.org with the subject "disable two-factor authentication"
In a few minutes we will process your request and afterwards you will be able to access your account without any problem.