How can I unlock the two-factor authentication?

If you reading this is because you lost your mobile phone, or it was stolen, or just you lost access to your two-factor authentication application.

We will walk you through the steps you need to follow, in order for us to disable this functionality in your account.

We recommend that you re-enable it as soon as possible to avoid exposing your account to any security breach.

1 - Take a #Selfie like these

2 - Send it to hola@bitex.la with the subject "disable two-factor authentication"

In a few minutes we will process your request and afterwards you will be able to access your account without any problem.

Bitex

Bitex provee servicios financieros sobre la red Bitcoin. Realiza pagos y cobros globales usando Concierge, opera Bitcoin en nuestro exchange, haz compras OTC o acepta pagos en Bitcoin en tu negocio.

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